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 The Swan Surgery – Caring for you by knowing you

The Swan Surgery is a modern, accessible and friendly GP practice located in the centre of Petersfield. We have a dedicated team of Doctors, Nurses & Health Care Assistants committed to provide you with the highest quality of care.

We offer a comprehensive range of services from a modern premises with an onsite pharmacy situated  close to the centre of town. We have close links with Petersfield Community Hospital which is adjacent to the surgery

We invest time in getting to know our patients and being able to provide continuity of care, this way we can take a more holistic approach to our patient’s health and wellbeing.

Swan Surgery has suitable access for disabled patients, and all the patient areas including the waiting room, the consulting rooms and the toilets, have wheelchair access.

Designated disabled parking spaces are located nearest to the entrance of the building.


Flu Clinics

 

 It is the influenza season once again and we need to inform you of the arrangements this year.

We have set the dates for our Saturday morning clinics which will run from 08.00am to 11.00am on the following dates:

- 19th September                                                                                                    

- 26th September

- 24th October

The people eligible for flu vaccination this year are:

- All patients aged 65 and over.

- All patients of any age in a clinical risk group (these are
underlying health conditions such as Heart, Kidney, Liver, Lung Disease, COPD, Diabetes, Compromised immune systems and their Carers).

- All pregnant women.

- All children aged 2, 3 or 4yrs (they will be immunised using nasal drops)

If you are in any doubt if you should be vaccinated or not, please ring the surgery and the staff will help you. Please also note the Saturday clinics are very busy and can be unsettling for children, so we will not accept any bookings for children aged 13 and under for these clinics, alternative clinics will be arranged for children, please contact the surgery for details. 


News

We Are Now On Twitter

We will be tweeting regular updates, news and alerts concerning the Swan Surgery. 

Follow us on Twitter


Dr Cairns interview on Radio 4

Following positive feedback from our patients to Radio 4 on the subject of GP appointments, our Senior Partner Dr Andrew Cairns gave a Live interview on Radio 4 on the 8th August 2014 , please click HERE to listen.


Out Of Hours telephone number: 111 


The NHS Friends and Family Test

We would like your feedback on the care or treatment we give you any time you use our services.  Put us to the test and tell us what is working and what we can improve.  You can say what you think without giving your name and we will use the information to plan improvements to our services. 

Please click on the link below to complete the survey.  Alternatively you can complete the survey when you are next in the surgery on our tablet in the waiting room or complete a form - just ask at Reception.

http://www.makeusbetter.net/fft/swansurgery/  


Book Telephone Appointments Online

Did you know that we now offer patients the opportunity to book a telephone call consultation via the ‘Patient Access’ portal so you don’t need to ring the surgery to book a call?

                                Android                  IOS

 

Patient Access also has a new phone app which you can download for free on android or IOS.  For more information please click Here    

calendarPatient Access link : Click here to connect to Patient Access      


Your guide to everyday health services you may need in a hurry

Please click here .


Ongoing Care Clinics

We have revised the way we manage Ongoing/Chronic Conditions. These conditions include high blood pressure, coronary heart disease, diabetes, asthma and COPD. You will be seen by a Nurse or Health Care Assistants here at the Surgery, who will review your conditions in an appointment and give advice and guidance if needed. The Nurse or Health Care Assistant will then make your next appointment for you, if any problems appear we can refer back to your own Doctor. If any problems or concerns please contact us. 


 Patient Participation Report 2014-15:

 Please click HERE to view this report


Appointment System Changes

Please click HERE for full information. (Adobe Reader required)


Introducing the 'Swan Trumpets' patient newsletter, please click LINK to download (Adobe Reader required).


Your local CCG: South East Hamsphire Clinical Commissioning Group (CCG):

http://www.southeasternhampshireccg.nhs.uk/

 The Swan Surgery, Swan Street, Petersfield, Hampshire, GU32 3AB

(Site updated 24/08/2015)
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