wear a mask to the surgery

Coronavirus (COVID-19)

Swan Medical Group would like to remind all patients to NOT attend the surgery if you think there is a possibility that you have been infected with Coronavirus. Instead, you should isolate yourself at home and check the online 111 symptom checker on the following website: https://111.nhs.uk/service/covid-19 , this will guide you through any next steps to take.

 

Attending the Surgery

GP/Nurse appointment

Blood test

Bringing in prescriptions/paperwork

FUTURE TRAVEL: If you are planning to travel please visit the following website for advice and up to date information:  https://www.gov.uk/guidance/travel-advice-novel-coronavirus , your GP cannot help you with this query.

GENERAL ADVICE: for general advice on Coronavirus please go to: https://www.nhs.uk/conditions/coronavirus-covid-19/ , this includes common questions and where to seek further advice if necessary.

For people left with breathing difficulties after COVID-19 (Post COVID hub support) https://www.post-covid.org.uk/get-support/>

Coronavirus in children https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-in-children/

FURTHER INFORMATION: Further information for patients from Public Health England can be found at: https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

HAND HYGIENE IS OF UTMOST IMPORTANCE, PLEASE ENSURE YOU WASH YOUR HANDS THOROUGHLY AND SNEEZE INTO A TISSUE, OR INTO THE CROOK OF YOUR ELBOW.

We are encouraging all patient to use online services to order their prescriptions instead of attending the surgery, and the use of electronic prescriptions to pharmacies, PLEASE CLICK HERE FOR ELECTRONIC PRESCIPTIONS.

We also would like to encourage the use of our online ‘Contact your Doctor online’ services from our website homepage.

Thank you for your patience at the busy time.

Patients with underlying health conditions: If you have an underlying condition such as Diabetes, Asthma, anxiety etc, please follow this LINK which provides useful information & guidance:

Temporarily through COVID-19 there will be an increase in the timeframe of receiving and processing prescription requests currently 3 days extending to 5.

Due to operational difficulties and staff shortages, we have taken the difficult decision to temporarily stop our extended hours clinics until further notice, this includes:

Swan Surgery: · Tuesday 7-8am · Friday 7-8am · Saturday 8-11am

Liphook Village Surgery: · Tuesday 18.30-19.30

We apologise for any inconvenience caused.

For Quick Help and Advice – Contact Your Doctors Online

Fill out a simple online form to get advice and treatment by the end of the next working day.

Ask about common problems like coughs, back pain or mental health →Ask about general symptoms like dizziness, tiredness or pain →
Request sick notes and GP letters, or ask about recent tests →Get help for your child →

Corona_Virus

Coronavirus (COVID-19) pandemic and your information

The ICO recognises the unprecedented challenges the NHS and other health professionals are facing during the Coronavirus (COVID-19) pandemic.

The ICO also recognise that ‘Public bodies may require additional collection and sharing of personal data to protect against serious threats to public health.’

The Government have also taken action in respect of this and on 20th March 2020 the Secretary of State for Health and Social Care issued a Notice under Regulation 3(4) of The Health Service (Control of Patient Information) Regulations 2002 requiring organisations such as GP Practices to use your information to help GP Practices and other healthcare organisations to respond to and deal with the COVID-19 pandemic.

In order to look after your healthcare needs during this difficult time, we may urgently need to share your personal information, including medical records, with clinical and non-clinical staff who belong to organisations that are permitted to use your information and need to use it to help deal with the Covid-19 pandemic. This could (amongst other measures) consist of either treating you or a member of your family and enable us and other healthcare organisations to monitor the disease, assess risk and manage the spread of the disease.

Please be assured that we will only share information and health data that is necessary to meet yours and public healthcare needs.

The Secretary of State for Health and Social Care has also stated that these measures are temporary and will expire on 30th September 2020 unless a further extension is required. Any further extension will be will be provided in writing and we will communicate the same to you.
Please also note that the data protection and electronic communication laws do not stop us from sending public health messages to you, either by phone, text or email as these messages are not direct marketing.

It may also be necessary, where the latest technology allows us to do so, to use your information and health data to facilitate digital consultations and diagnoses and we will always do this with your security in mind.

If you are concerned about how your information is being used, please contact our DPO using the contact details provided in this Privacy Notice.

Data Protection Officer: Caroline Sims

GDPR Lead SMG: Melanie Harris

Email (both): sehccg.swanmedicalgroup@nhs.net

Please also see this SCR coronavirus (COVID-19) supplementary privacy notice

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Current Vacancies

Clinical Pharmacist for GP Practice

We have a rare opportunity for a Clinical Pharmacist. The post holder will be based in Petersfield but will support both practices by providing expertise in clinical medicines management, working as part of Swan Medical Group’s prescribing team.

View Vacancies →

Full Time Business Support Administrator

We are looking for a dynamic and flexible person who is able to multi task and adapt to a changing workload – performing with a high level of accuracy and attention to detail.

View Vacancies →

New Patient Register

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New patients are welcome at Swan Surgery. To become a new patient at Swan Surgery click the link below.

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Patient Access

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Repeat Prescription

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Surgery News

Please Note: This service is intended for our patients who are in the UK at the time of using e-Consult – and not those who are overseas for any reason. Click Here to read more…

Thank You NHS!

About Swan Medical Group

Our Appointment System

Caring for you, by Knowing you

outstanding care quality commission dementia learning disability veteran friendly-accreditedSwan Surgery is a modern, accessible and friendly GP practice located in the centre of Petersfield. We have a dedicated team of Doctors, Nurses & Health Care Assistants committed to provide you with the highest quality of care.

We offer a comprehensive range of services from a modern premises with an onsite pharmacy situated close to the centre of town. We have close links with Petersfield Community Hospital which is adjacent to the surgery

We invest time in getting to know our patients and being able to provide continuity of care, this way we can take a more holistic approach to our patient’s health and wellbeing.

Opening Hours

Due to operational difficulties and staff shortages, we have taken the difficult decision to temporarily stop our extended hours clinics until further notice, this includes:

Swan Surgery: · Tuesday 7-8am · Friday 7-8am · Saturday 8-11am

Liphook Village Surgery: · Tuesday 18.30-19.30

We apologise for any inconvenience caused.

Surgery Open Times

Phone Line Open Times

Morning

Afternoon

Morning

Afternoon

Monday

08:30-13:30

13:30-18:30

08:00-13:30

13:30-18:30

Tuesday

07:00-13:30

13:30-18:30

07:00-13:30

13:30-18:30

Wednesday

08:30-13:30

13:30-18:30

08:00-13:30

13:30-18:30

Thursday

08:30-13:30

13:30-18:30

08:00-13:30

13:30-18:30

Friday

07:00-13:30

13:30-18:30

07:00-13:30

13:30-18:30

Saturday

08:00-11:00

closed

08:00-11:00

closed

Always Your Doctor

At the Swan Surgery, we believe that the best outcomes for you happen when you are seeing the person that knows you best, your Doctor. It sounds simple and we think it is. For this reason seeing your Doctor at Swan Surgery means just that, seeing YOUR doctor. This way you are not just seeing a doctor who knows your records, you are seeing a Doctor who knows you.

Dr. Andrew Holden

Partner

Dr Kate Bush

Doctor

Dr. Guy Cunliffe

Partner

Dr Rajdeep Laly

Doctor

View All Doctors →

News & Notices

Coronavirus Newsletter June 2020

Swan Trumpets Edition 32 – Summer 2020

We are proud to announce that following a recent inspection the Care Quality Commission has awarded us with ‘OUTSTANDING’, the highest rating.

DIABETES support for our patients At SMG, our diabetes team are trying to support people with…

Care Navigation What is Care Navigation? Care Navigation offers individuals choice by providing information to…

Swan Trumpets Edition 31 – Spring 2020

Swan Trumpets Edition 30 – Winter 2019

Swan Trumpets Edition 29 – Autumn 2019

More News →