About the service

The UTC is an alternative to the emergency department for both children and adults. It provides treatment for minor injuries and illnesses that are urgent but not life threatening.

Our Minor Injuries Unit at Petersfield Community Hospital recently changed to an Urgent Treatment Centre (UTC) on 1 June 2021 to meet the new national standards. This means the service are able to treat a wider range of conditions, and is open 12 hours a day, every day, all year round, from 8am to 8pm. The opening times have been based on local need.

What is provided

Examples of what can be seen and treated at the UTC include:

  • Strains and sprains
  • Suspected broken limbs
  • Minor head injuries
  • Minor scalds and burns
  • Eye problems, ear infections, and trauma
  • Ear, eye, and throat infections or injuries
  • Skin infections and rashes
  • Feverish illness in adults and children
  • Possible urine infections
  • Constipation
  • Upper respiratory tract infections
  • Emergency contraception

Accessing the service

Patients are encouraged to call NHS 111 before arriving at the UTC as they will be able to take note of your symptoms and problems and then let you know what the best service will be to help you. This could range from self -care, seeing a pharmacist, helping you make an appointment within primary care, directing you to the UTC or the emergency department.

If you need to be seen at the UTC then please book an appointment via NHS 111 as this will reduce the time you will have to wait on site to be seen. Patients who go directly to the centre without calling 111 will be clinically assessed by a triage nurse or other health professional and would only be prioritised for treatment over pre-booked appointments where this is clinically necessary – so it makes sense to book via 111 before you go.