Swan Medical Group would like to remind all patients to NOT attend the surgery if you think there is a possibility that you have been infected with Coronavirus. Instead, you should isolate yourself at home and check the online 111 symptom checker on the following website: https://111.nhs.uk/service/covid-19 , this will guide you through any next steps to take.

We are encouraging all patient to use online services to order their prescriptions instead of attending the surgery, and the use of electronic prescriptions to pharmacies, PLEASE CLICK HERE FOR ELECTRONIC PRESCIPTIONS.

We also would like to encourage the use of our online ‘Contact your Doctor online’ services from our website homepage.

Thank you for your patience at the busy time.

Temporarily through COVID-19 there will be an increase in the timeframe of receiving and processing prescription requests currently 3 days extending to 5.

Due to operational difficulties and staff shortages, we have taken the difficult decision to temporarily stop our extended hours clinics until further notice, this includes:

Swan Surgery: · Tuesday 7-8am · Friday 7-8am · Saturday 8-11am

Liphook Village Surgery: · Tuesday 18.30-19.30

We apologise for any inconvenience caused.

Attending the Surgery

We have created these three videos to explain the process for visiting the surgery during these unusual times. In the videos we cover three scenarios:

GP/Nurse appointment

Blood test

Prescriptions & Paperwork

wear a mask to the surgery