Information Leaflets for Covid-19 Vaccinations:

Covid-19 Vaccination – What to expect →

Covid-19 Vaccination – Why do I have to wait →

Swan Medical Group would like to remind all patients to NOT attend the surgery if you think there is a possibility that you have been infected with Coronavirus. Instead, you should isolate yourself at home and check the online 111 symptom checker on the following website: , this will guide you through any next steps to take.

General Health Advice & Help


For general advice on Coronavirus please go to: , this includes common questions and where to seek further advice if necessary.

For people left with breathing difficulties after COVID-19 (Post COVID hub support)

Coronavirus in children

Further information for patients from Public Health England can be found at:

Patients with underlying health conditions: If you have an underlying condition such as Diabetes, Asthma, anxiety etc, please follow this LINK which provides useful information & guidance:

Face mask information

It was announced yesterday that from July 24th 2020 everyone is required to wear a face covering when entering a shop or business, this is in addition to wearing one on Public Transport which has been mandatory for some time now.

If you feel you are unable to wear a mask for auditory/sensory/breathing reasons, please visit and download an exemption card for you to show if asked why you are not wearing one.General practice is under considerable pressure as a direct result of the current challenges they are faced with delivering a service to patients at the same time as coping with the consequences of this virus, there is no requirement for general practice to issue letters for patients who are unable to wear face coverings, as the Government have clearly defined the exemptions to this requirement.

General practice needs to focus all its time and effort managing those who need their help and not be diverted from this by unnecessary tasks.

We would also ask anyone visiting the practice for a pre-booked appointment to please wear a mask.

Many thanks for your help and support in this matter.

Future Travel

If you are planning to travel please visit the following website for advice and up to date information: , your GP cannot help you with this query.

Further Information

We are encouraging all patient to use online services to order their prescriptions instead of attending the surgery, and the use of electronic prescriptions to pharmacies, PLEASE CLICK HERE FOR ELECTRONIC PRESCIPTIONS.

We also would like to encourage the use of our online ‘Contact your Doctor online’ services from our website homepage.

Thank you for your patience at the busy time.

Temporarily through COVID-19 there will be an increase in the timeframe of receiving and processing prescription requests currently 3 days extending to 5.

Due to operational difficulties and staff shortages, we have taken the difficult decision to temporarily stop our extended hours clinics until further notice, this includes:

Swan Surgery: · Tuesday 7-8am · Friday 7-8am · Saturday 8-11am

Liphook Village Surgery: · Tuesday 18.30-19.30

We apologise for any inconvenience caused.