Mrs Emily Spalding

Practice Business Manager

Mrs Charlotte Bond

Operations Manager

The practice management team ensure that the practice is run effectively and is well positioned to respond to emerging health needs.

They are responsible for managing the practice’s staff and budgets, developing its business strategy and are available to answer questions and receive comments on the running of the practice.

The rest of the team

Reception, Medical Secretaries, Administration staff

The receptionists are the public face (and voice) of the practice and have a variety of important roles within it. They are always available to help you while the surgery is open. The administration team provide the necessary systems support in a modern surgery to manage and retrieve information. The medical secretaries deal with all the doctors’ correspondence including claim forms and reports etc and can provide information regarding referrals to specialists in the medical profession. However, this whole team is deployed together, at busy times, to ensure the very best service possible is offered to our patients seeking appointments.